Guest Experience: How Smart Technologies Win Customer Loyalty
Data are allies of hotels that want to stand out. Understand how the pandemic raised the importance of technology as an ally of the hotel business.
Data are allies of hotels that want to stand out. Understand how the pandemic raised the importance of technology as an ally of the hotel business.
When done wrong, personalization can make people fear for their privacy. Article originally published by Michelle Hawley, at CMSWire.
As the official data manager of the event, Zoox invests in intelligence about consumption, interests and experiences to make the festival even more incredible
As guest loyalty becomes an increasingly important topic, studies have found that generating a new customer is 25X more expensive than retaining a current one.
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The data generation can show which countries are leading the technological race. New technologies, like smart devices, are the main data generators.
As technology developments increase across the world, some deserve more attention than others. Some technologies can violate our civil liberties...
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